Welcome to Pearl Lemon Home Repairs (“we,” “us,” or “our”). By accessing and using https://pearllemonhomerepairs.co.uk/ (the “Website”) and our services, you agree to comply with and be bound by the following terms and conditions (“Terms of Service”). Please review these terms carefully, as they affect your legal rights.
1. Acceptance of Terms
By accessing or using our Website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use the Website or services.
2. Services Provided
Pearl Lemon Home Repairs offers various home repair services, including plumbing, electrical work, carpentry, and general home maintenance. The services provided will be outlined in individual service agreements or contracts.
3. Eligibility
To use our services, you must be at least 18 years old. By using the Website or entering into a contract for services, you represent and warrant that you meet the age requirement and have the legal capacity to enter into binding agreements.
4. Pricing and Payment
Prices for services will be provided through quotes or estimates. Payment terms will be outlined in your service agreement. We reserve the right to change prices at any time, but such changes will not affect the price of services already contracted. Payment methods accepted include credit/debit cards, bank transfers, or other forms of payment agreed upon between you and Pearl Lemon Home Repairs.
5. Cancellation and Rescheduling
You may cancel or reschedule a booked service within 24 hours of the scheduled time without incurring additional charges. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee, depending on the nature of the service and its preparation time.
6. Service Delivery
Pearl Lemon Home Repairs aims to provide high-quality services within the agreed timeframe. However, unforeseen circumstances may cause delays. If we encounter any delays, we will notify you promptly and work to reschedule or resolve the issue as soon as possible.
7. Liability and Warranties
Pearl Lemon Home Repairs provides services “as is” without any warranties, express or implied. While we strive to offer the best possible service, we do not guarantee that our services will meet all of your requirements or expectations. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or Website.
8. User Responsibilities
You agree to provide accurate and complete information when booking services. You must ensure the safety of the work area and provide access to the location where services will be performed. Failure to comply with these requirements may result in delays or additional charges.
9. Intellectual Property
All content, logos, and trademarks displayed on our Website are the property of Pearl Lemon Home Repairs unless otherwise stated. You may not use, reproduce, or distribute any content from our Website without prior written consent.
10. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.
11. Third-Party Links
Our Website may contain links to third-party websites or services. Pearl Lemon Home Repairs is not responsible for the content or practices of these third-party websites and encourages you to review their terms and privacy policies.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts located in the UK.
13. Changes to Terms of Service
We may update these Terms of Service from time to time to reflect changes in our practices or services. Any updates will be posted on this page, and it is your responsibility to review these terms regularly.